RETURNS AND REFUNDS

How to make a return
Action Cattolica Store has developed a very simple product return and exchange procedure to make your online shopping experience enjoyable even if you're not entirely satisfied with your purchase.
You can return any purchased product within 14 business days of delivery. Here's how:

1 ) Send us an email with your return request to: info@stegip.it

2 ) Making sure that the products are in the same condition in which you received them, with all tags attached and intact.

3 ) Make sure the anti-counterfeiting sticker is still attached to the item. Items returned without this blue string will not be refunded or exchanged.

4 ) Prepare the well-sealed package, specifying your order code, your details, and your email address. Send it via courier or post to the address below:

Stegip 4 Communication SRL

Via Umberto Agnelli 24, Postcode 00012

Guidonia Montecelio RM (ITALY)

In case of loss or failure to return the goods, you will be entirely responsible.

We are also able to offer product replacements only if available. You can only ship your return from the country where you placed your order.

5 ) You will receive a confirmation email once your return has been accepted, within 3 business days of delivery to the warehouse. Please note that we can only refund properly returned products. If your return does not meet the conditions listed, you will not be eligible for a refund and the package will be sent back to you. Furthermore, if a refund is granted, the amount will be refunded minus any transaction fees.

6 ) Within 14 working days, if it is possible to replace the product, based on the goods in stock, we will take care of sending the replacement goods back to you via courier.
For any information or clarification, please contact us at: info@stegip.it